[NBLUG/talk] A new colo box (with interesting ideas)

ME dugan at passwall.com
Tue Apr 22 12:04:01 PDT 2003


Thanks for the info, I'll update it as a report on my list of colocation
facilities. http://mike.passwall.com/colocation.html

-ME

> On Tue, 2003-04-22 at 11:17, error wrote:
>> Hi all,
>>
>> So I am working on setting up a new server to replace my old one hosted
>> in southern california.
>>
>> I have chosen unitedcolo.com, the price is right and the location of the
>> cage isn't bad.
>
> Just for reference, I had a server at UnitedColo a few months ago and
> back then they were horrible (availability-wise) in both network
> reliability and support. Their "24/7 support" at the time consisted of
> an answering machine running all night in their cage.
>
> The box locked up at one point requiring a manual reboot and it took UCG
> over 9 hours to accomplish this as they wouldn't answer phones, emails,
> or fax. Their customer support motto, if you are able to get ahold pf
> them and complain about service has essentially been "Don't like our
> service? Fine. You're free to cancel anytime -- we don't need you as a
> customer anyway. Click."
>
>
> I've heard their network has been better lately, but at the time daily
> extended outages were common.
>
>
> Sorry this doesn't help with your original question, but I figured I
> might as well pass along the info.
>
>    --Julian
>
>
>
> --
> Julian Plamann             |   Email: <julian at abbey.ox.cx>
> OX.CX Public System        |   Key ID: <0xCC019D52>
>




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