[NBLUG/talk] [nblug] Help with locating good software

[Andru Luvisi]

On Tue, Oct 14, 2008 at 8:11 AM, Matt Kirk <mkirk at sonic.net> wrote:
[snip]
> Kayako is a commercial support product but OTRS and RT are open source
> projects.
[snip]

RT is both commercial and Open Source.  Best Practical develops it
commercially (for the purpose of making a profit), supports it
commercially, and sells books for it commercially.

Andru