[NBLUG/talk] SoCoSA Meeting: RT

[Eric Eisenhart]

Hey, NBLUGers; tomorrow's SoCoSA meeting might be of interest to you.

  Topic: RT: Request Tracker
  Speaker: Kevan Benson
  Day: Tuesday, February 3rd, 2009
  Time: Talk starts at 7pm; doors open at 6pm.
  Location: O'Reilly in Sebastopol (same spot at NBLUG meetings)
  More Info, Map, etc: http://socosa.org/node/810

    RT: Request Tracker is a powerful trouble ticket and support system
    written entirely in perl. It comes with many ticketing system features
    built in, and what’s not present upon install can be configured due to
    the modular and extensible nature of the program.

    In use by such diverse organizations as NASA, perl.org and Merril Lynch,
    it is a well tested and mature product with a very large feature list.

    This talk will focus on RT configuration, operation, and extension.

Other upcoming meetings:
  March 3rd: Citrix XenApp (application virtualization and presentation)
  April 7th: Ganglia (Cluster Monitoring)
  May 5th: Topic TBD (but there will be a topic; just figuring it out)
-- 
Eric Eisenhart <freiheit at SoCoSA.org>
SoCoSA Founder and President
IRC: freiheit on irc.socosa.org
AIM/yahoo: falschfreiheit
Jabber/GTalk: freiheit at gmail.com