[NBLUG/talk] User Fun - No Names

[gandalf at sonic.net]

snork

I used to get the issue where someone would put a link to a file on 
their desktop into an email and then our people would wonder why they 
couldn't open the file.

On 2015-02-12 13:59, William Tracy wrote:
> I forget the source, but the story goes that a user had trouble with a
> fresh software install not working. Support asked for a copy of the
> disks to test for compatibility. Support received nice, crisp images
> of the install disks through the fax.
> 
> That was enough to debug the issue. The user was trying to install an
> old, unsupported version.
> 
> William Tracy
>  Sent from mobile, may contain typos.
> On Feb 12, 2015 12:25 PM, <gandalf at sonic.net> wrote:
> 
>> A user wanted to convey to tech support the issue they had. So they
>> took a snapshot of the screen, printed it, scanned it and then
>> emailed it.
>> _______________________________________________
>> talk mailing list
>> talk at nblug.org
>> http://nblug.org/cgi-bin/mailman/listinfo/talk [1]
> 
> 
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