[NBLUG/talk] [OT] rude clients

[Suzanne Aldrich]

Dear NBLUG list,

I have a new client who sends really rude email to me. I know that part 
of it is my fault for not getting done with her project in a timely 
manner, but I feel like I don't deserve this abuse. I had to start a 
new full-time job at a hotel because I was having a hard time making 
ends meet in the computer industry (I'm a Stanford CS dropout trying to 
get a foot in the door, but only succeeding in getting it crushed and 
mangled). The client knows that I am limited for time but has been 
really pushy the entire time I've worked for her. I actually enjoyed 
working on the project, which was scripting FileMaker Pro 7 to retrieve 
contacts from her website via formmail and email, and then sending out 
an email campaign to everyone who opted in (kinda roundabout but at 
least it's symmetrical). Now I'm done with the project, and I want some 
advice for how I should deal with her. I have not jumped on the 
rudeness bandwagon; I always responded as politely and professionally 
as possible. I would like to work for her but the rudeness has got to 
stop, and I can't do any work in the next two weeks because I'm 
desperately trying to plan for my wedding this July; all preparations 
stopped while working for her, and she even accused me of doing wedding 
planning instead of her project. This abuse has got to go!

Suzanne