[NBLUG/talk] What other high speed internet options are there?

[Troy Arnold]

On Wed, Sep 28, 2011 at 06:15:16PM -0700, Mr. Jan Hearthstone wrote:
> Hi!
> 
> What high speed internet (other than AT&T and satellite) options are there?
> 
> AT&T switched to fiber optics and I have more trouble with connecting now than before they done this.

I second Lincoln's recommendation for Sonic.net.  Their technical support
is as good as it gets and if there is a problem with your line, Sonic will
go to bat for you.  I'm having a hard time picturing how AT&T's switch to
fiber would make a negative difference for you unless they screwed up the
wiring in the process.

I'm wondering also if perhaps you're seeing a DNS resolution problem?
Large ISPs are notorious for having slow, unreliable resolvers (though I
don't know about At&t's reputation).  The next time you're having trouble
connecting, try pinging the IP address for www.sonic.net:

$ ping 209.204.190.64
PING 209.204.190.64 (209.204.190.64) 56(84) bytes of data.
64 bytes from 209.204.190.64: icmp_seq=1 ttl=247 time=7.91 ms
64 bytes from 209.204.190.64: icmp_seq=2 ttl=247 time=8.37 ms
64 bytes from 209.204.190.64: icmp_seq=3 ttl=247 time=7.82 ms

--- 209.204.190.64 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2004ms
rtt min/avg/max/mdev = 7.821/8.035/8.375/0.263 ms


If it works, but you can't connect to http://www.sonic.net/ then it's
most likely DNS.  Reply back and we can help you switch over to better
nameservers.

Good luck!

-troy