[SoCoSA/discuss] Upcoming Meetings

[Trevor Benson]

Yeah I think I remember working for B8.  Voice recognition is amazing on the known word list comparison.  If you want to take and compare street names and human names, either a city list with street name or something would be required (new versions I have not updated to may have more features in this area),  Otherwise I use recording to store a wav file, and then have that 1 component human validated, then accept the rest of the voice recognized data and apply.

Although these needs are where a CSR is involved with the client afterwords, so a little human interaction isn't going to slow it down at all.

Trevor

> -----Original Message-----
> From: discuss-bounces at socosa.org [mailto:discuss-bounces at socosa.org] On
> Behalf Of gandalf at sonic.net
> Sent: Tuesday, August 12, 2008 3:18 PM
> To: SoCoSA general discussion list
> Subject: Re: [SoCoSA/discuss] Upcoming Meetings
> 
> Hey, you helped us with a secure tunnel a couple years ago if I
> remember right. Voice recognition is a real trick. It's pretty easy to
> match up a word from a list of words, but the hard thing is taking
> names and addresses. I've used Bayonne before and have heard about
> Asterisk and would like to know how they compare and what you can do
> with Asterisk. I've even got a Dialogic 4 card sitting in a test server
> (currently not working).
> 
> 
> (imagine a cute or dirty tagline here)
> 
>  On Tue 12/08/08  1:49 PM , Trevor Benson tbenson at a-1networks.com sent:
> > > -----Original Message-----
> > > From: discuss-bounces at socosa.org [di
> > scuss-bounces at socosa.org] On> Behalf Of Ken McGlothlen
> > > Sent: Monday, August 11, 2008 4:20 PM
> > > To: 'discuss at so
> > cosa.org'> Subject: Re: [SoCoSA/discuss] Upcoming
> > Meetings>
> > > I would love to learn more about Asterisk; I've
> > been wanting to set up> one for
> > > a while just to deal with telemarketers.  The
> > only downside is that my> job
> > > involves telecommuting to the East Coast (which
> > means I'm getting up at> 4am
> > > and going to bed around 8pm).  Still, I'd almost
> > certainly show up for> this.
> > > Would you be interested in helping people put a
> > box together as well?>
> > > ---Ken McGlothlen
> > >
> >
> > After these you could easily do the basics yourself.  If you know
> some
> > scripting or anything you probably could do a lot more once we
> finish.  I
> > feel pretty confident that the small amounts of examples required to
> move
> > people through this should easily allow them to start doing fairly
> amazing
> > things without spending all the money on proprietary systems.
> > Otherwise A1 Networks is available for consulting on projects, we do
> quite
> > a bit of call centers, application integration and voice recognition.
> The
> > next thing we are working on is voice recognition with application
> > integration to augment customer accounts in a separate database.
> > Trevor
> >
> > _______________________________________________
> > SoCoSA discuss mailing list
> > discuss at so
> > cosa.orgYour address: gandalf at son
> >
> ic.nethttp://socosa.org/mailman/listinfo/discusshttp://socosa.org/mailm
> an/options/discuss/gandalf%40sonic.net
> >
> >
> >
> 
> _______________________________________________
> SoCoSA discuss mailing list
> discuss at socosa.org
> Your address: tbenson at a-1networks.com
> http://socosa.org/mailman/listinfo/discuss
> http://socosa.org/mailman/options/discuss/tbenson%40a-1networks.com