[NBLUG/talk] Life with Sonic -Bridged DSL?

[Steve]

Nope, all of Sonic's DSL options are bridged.  Also one of the cool things
about Sonic DSL is if you want 4IPs  you can get them at no extra charge.

-Steve


On Thu, May 15, 2003 at 03:27:58PM -0700, Jeffrey Miller wrote:
> I thought (based on Sonic's web site) that Bridged DSL was only available
> with the more expensive business packages and 5+ fixed IPs.  So at the low
> end, isn't it the same PPPoE service, and it's more a question of Sonic
> being more Linux-friendly?
> 
> -- Jeff Miller
> (shopping for home DSL in lower Marin)
> 
> ----- Original Message -----
> From: "William L. Thomson Jr." <support at obsidian-studios.com>
> To: "nblug" <talk at nblug.org>
> Sent: Thursday, May 15, 2003 2:36 PM
> Subject: Re: [NBLUG/talk] Life with Sonic - followup
> 
> 
> > Andru,
> >
> > On Thu, 2003-05-15 at 17:17, Andru Luvisi wrote:
> > >
> > > This had an unfortunate side effect.  When I called for tech support,
> they
> > > would not help me since I was not listed as the account owner and
> > > Christina was not present.  So, I waited for Christina go get home.
> When
> > > she spoke with them, all she had to say was that she authorizes me for
> the
> > > account.  They made no effort to verify that it was really her.  I feel
> so
> > > good knowing that this "security" is in place, which would not have
> > > stopped me if I were dishonest but made my life difficult since I am
> > > honest... *sigh*
> >
> > Usually when I call in for clients of mine I run into the same
> > situation. Although I seem to recall the clients having to provide more
> > info than just a simple, he's ok.
> >
> > > If it weren't for the "free DSL modem" deal we got, that expired at
> > > the end of last month after we signed up, I would have canceled
> > > already.
> >
> > Keep in mind Sonic is one of the only ISPs offering bridged DSL. No
> > PPPOE. That itself is worth a few tech support headaches. Since if you
> > ever do use PPPOE it alone will give you trouble and possible make you
> > contact support more often. Not that PPPOE is unreliable, it's just a
> > pain.
> >
> > > Still, once they were willing to talk to me things went smoothly.
> > > Maybe in the future I'll get to experience some of that wonderful
> > > Sonic tech support you all told me about.
> >
> > Their tech support is good, but the services they provide are among the
> > best out there.
> >
> > Just think of it this way, if Sonic is bad, the others are worse. So
> > pick your evil, bad or worse. ;)
> >
> > --
> > Sincerely,
> > William L. Thomson Jr.
> > Support Group
> > Obsidian-Studios, Inc.
> > 3548 Jamestown Ln.
> > Jacksonville, FL 32223
> > Phone/Fax  904.260.2445
> > http://www.obsidian-studios.com
> >
> > _______________________________________________
> > talk mailing list
> > talk at nblug.org
> > http://nblug.org/mailman/listinfo/talk
> >
> 
> _______________________________________________
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> talk at nblug.org
> http://nblug.org/mailman/listinfo/talk

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      "Knowing others is wisdom, knowing your self is Enlightenment."
                                                   -- Lao-Tzu